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How do I get help?

For help, use any of these seven (7) options:

  1. Check out all our tutorials or FAQs from either (a) in game (Help "?" icon in upper right of most screens) or, (b) on our website at www.SmashYourFitness.com .
  2. Two ways to reach our 24-hr Chat Assistant:
    1. In-Game Chat Assistant: Click the Start Chat button on the bottom right of most screens (unless you are in an activity)
    2. Website Chat Assistant: Click the Start Chat button on the bottom right of the screen (also under Support in the footer)
  3. For support, click the Contact Support button under the Help question mark icon "?" in the upper right corner on most screens in game.
  4. For support, email us at Support@SmashYourFitness.com .
  5. For support, on our website www.SmashYourFitness.com, click on the Support link in the footer, which goes to our Live Help Desk or an email, if it is during off hours.
  6. For support, on the Home Screen in game, hover over the Move/Monitor/Control section on bottom left of screen, click on the Help button to the right, then Contact Support.
  7. There is an extensive FAQ library, accessible both as a link in the footer of the website and also in game under the Help "?" menu
  8. Social media links: