Smash Your Fitness uses Bluetooth Low Energy (BLE) and your phone’s motion sensors to connect with equipment and accessories. If you’re having trouble connecting, here are the most common causes and fixes.
🔑 Check Permissions First
Go to your phone’s App Info → Permissions for Smash.
Make sure these are enabled:
Location → required for Android to allow motion detection and BLE pairing.
Nearby Devices → needed to scan and connect to fitness equipment.
Bluetooth → must be enabled on your device.
If any are off, turn them on and restart the app.
🔋 Equipment & Device Setup
Wake up your equipment: Many treadmills, bikes, or rowers “sleep” when idle. Start pedaling/stepping to wake it.
Keep devices close: Stay within 10 ft (3 m) of the equipment.
One connection at a time: If another app (like the manufacturer’s app) is connected to the treadmill/bike, disconnect it before pairing with Smash.
🔄 Quick Fixes
Toggle Bluetooth: Turn Bluetooth off, then on again.
Restart the app: Fully close Smash and reopen it.
Reboot the phone: Sometimes Android holds on to “ghost” connections.
Forget and re-pair: In Smash’s pairing screen, tap “Forget All Devices” and try again.
⚠️ Smashometer-Specific Tips
Make sure it is fully charged (green light should blink when awake).
Press the power button to toggle it on/off.
🛠️ If Problems Continue
Try another Android device if possible — this helps rule out a hardware-specific issue.
Contact us through the Smash Assistant chat on our website or email support@SmashYourFitness.com.
✅ Bottom line: Most connectivity problems come from permissions not being granted, another app already paired with the equipment, or the device being asleep. Checking these usually solves the issue quickly.