If you are having issues getting started with or pairing the Smashometer:
- Make sure it is fully charged (can take up to a few hours) and there is a good connection strength. When the red light goes off, it is fully charged. When in game, in the pairing page, you can see your battery charge level as well as the connection strength (3 bar icon).
- Smashometer connects to the game via Bluetooth Low Energy (BLE). After installing the game, ensure Bluetooth is enabled on your computer or mobile device before you launch the game. Also, if you are using a USB Bluetooth adapter, unplug it/plug it back in and make sure it is seated well.
- Press the power button to turn the Smashometer on (or toggle it off then on). The green light will flash when it is on/awake and flash quickly when it is paired with Smash Your Fitness.
Restart the Smash Your Fitness game and in the pairing Wizard (hamburger menu) > Move Method > click on the Smashometer button.
A window will pop up showing the devices available to move in game. You should see Smashometer. If the Smashometer in that pop-up window is not green, click on it to highlight it green. Then, move your Smashometer to make sure there is a number other than "0" in the last column and that it changes as you move the Smashometer.
- If none of the above things work, you may need to Restart your computer.
If you still need assistance, we are here to help: Smash Assistant on our website (Start chat in bottom right corner) at www.SmashYourFitness.com, email us at Support@SmashYourFitness.com. Also, while in game, ask Smash Coach for help (Home Screen), or use our Support Chat which can be found in game under the Help "?" menu.